Job Summary 

The Human Resources Generalist has the responsibility for serving leadership and team members at all the locations in the assigned geography handling all aspects of Human Resources including employee relations, benefits administration, compensation, unemployment, employee communications and training, and policy implementation and interpretation. This position is based entirely onsite out of the Corporate Office in Jacksonville, FL.

Essential Duties/Accountabilities  

• Promote the Baker culture throughout the organization in all communications and training.   

• Build strong relationships with all front-line employees, managers, and other field leadership to promote positive employee relations.  

• Partners with regional and branch managers and other field leadership to improve work relationships, build morale, and increase productivity and retention.  

• Coach leadership on sound employee relations strategies.  

• Conduct ongoing meetings with Management from all Regions to understand business needs, challenges, and opportunities, and communicate / support / implement value-added services as related to human capital. 

• Respond thoughtfully to employee questions concerning policies, procedures, and programs within a timely manner. 

• Coach leadership on conducting effective performance reviews to ensure meaningful performance feedback is provided to team members in accordance with Baker’s process and commitment to career development.  

• Collaborate with the Talent Acquisition Partner to ensure that priority staffing roles are met and that the on-boarding, new employee orientation, and training are expedited.   

• Collaborate with the corporate payroll team to resolve team member FLSA or pay issues. 

• Lead investigation and resolution process regarding employee complaints/concerns. 

• Deliver impactful management training in areas such as corrective action, termination, promotion, performance evaluation, safety, and harassment prevention. 

• Assist in the administration and communication of benefits programs and coordinate the annual open enrollment process. 

• Respond to unemployment claims and represent the Company at unemployment hearings. 

• Actively utilize HR tools and systems to effectively input data, analyze trends, and drive metrics to support HR goals and initiatives.   

• Perform other duties or projects that are assigned. 

Required Education and Experience  

• High School diploma or GED; Bachelor’s degree in business or related field or experience in lieu of degree is required. 

• HR certification is a plus 

• 5 years of experience as a Human Resources Business Partner.
• Demonstrated experience with MS Office products, Word, Excel, PowerPoint, Outlook 

• Experience in ADP Vantage preferred 

Skills  

• Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups. 

• Excellent customer service mindset with the ability to develop long term relationships 

• Excellent written and verbal communication skills 

• Excellent analytical aptitude with a proven ability to analyze/interpret data 

• Strong and creative problem-solving skills 

• Employee relations and conflict resolution skills  

• Ability to work independently and in a team environment 

• Proactively seeks continuous process and service improvements 

• Must be proficient in speaking, reading, and understanding English to ensure full compliance with safety standards, training, policies, and procedures. 

Work Environment  

• This role is an in-office role based out of the corporate office. 

• Frequent travel at a minimum of 25%-30% to locations within your assigned geography is required to proactively address leadership or team member concerns. 

• While performing the duties of this position, employees may work in offices and other warehouse/storeroom environments on occasion. 

Physical Demands  

• The employee will be expected to sit for prolonged periods of time in front of a computer in an office environment. 

• Ability to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time. 

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.